Chisun Hotel Utsunomiya offers a welcoming atmosphere with a convenient location just a minute's walk from the West Exit of JR Utsunomiya Train Station. Guests can expect excellent service along with a variety of amenities. The hotel is popular among travelers and is known for its accessibility to local attractions. Notably, the World Heritage Site Nikko Tosho-gu is approximately a 60-minute drive away.
Location
Located conveniently, the hotel is just a minute's walk from JR Utsunomiya Train Station, making it accessible for travelers. Public transportation options are bolstered by a public airport limousine bus stop situated right in front of the hotel. Nearby, guests can explore local points of interest, such as Utsunomiya Castle Ruins Park and Hachimanyama Park, which reflect the area's natural beauty. Parking is available for guests with vehicles, at a cost of JPY 1000 per day.
Rooms
Each of the 208 air-conditioned rooms features modern comforts such as a flat-screen TV with video-on-demand movies. Guests can relax on an Airweave mattress in the double rooms, which include a small double bed and attached bathroom with complimentary toiletries. Twin rooms offer additional space and come equipped with electric kettles and refrigerators. Family rooms with tatami flooring and futon bedding are also available, catering to diverse accommodation needs.
Eat & Drink
Daidai is the hotel's on-site restaurant, serving traditional Japanese dishes in a bright and inviting environment. A daily breakfast buffet features both Western and Japanese options, providing a satisfying start to the day. Guests may also enjoy drinks at the bar/lounge, perfect for unwinding after a busy day. Overall, dining options prioritize guest satisfaction and convenience.
Leisure & Business
The hotel offers a range of recreational amenities, including massage services for relaxation. Business travelers can utilize the conference space and meeting rooms equipped for various events. Additional amenities include complimentary wireless Internet access, concierge services, and dry cleaning/laundry services. The 24-hour front desk is staffed with multilingual personnel to assist with guest needs.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively large, allowing my mom and I to enjoy comfortable queen-sized beds, with ample space for relaxation.” view full review
Laundry Convenience
“Having access to a washer and dryer was a game changer for us. I was able to do laundry twice, and the included detergent made it even easier.” view full review
Quick Breakfast
“With McDonald's right in the lobby, we enjoyed the convenience of grabbing breakfast on our way out, making mornings so much easier.” view full review
Excellent Amenities
“The room was equipped with a TV, kettle, and internet, providing us with everything we needed for a comfortable stay.” view full review
1-23 Kawamukocho Utsunomiya Station West Entrance Station Bldg. 3F
Umaiya Utsunomiya Eki Nishiguchi Miyanohashi
300 ft
3-1-4 Ekimae-Dori
2nd Generation Kokkonosuke
400 ft
3-3-1 Ekimaedori Matsunoya Bldg. 2F
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Spacious rooms
Limited English support
Breakfast variety
7.8/10
Very good
Rooms
7.3
Location
9.9
Service
8.1
Dining
6.9
Guest reviews
7.8/10
based on 15 reviews
7.1
7.1/10based on 2134 reviews
Mary
United States of America,
September
2024
8.2/10
I had a mixed experience at the hotel. The location is absolutely fantastic, being so close to the train station, and the staff was incredibly friendly and accommodating. However, the rooms could have been cleaner, and the noise from the whistle blowing outside was a bit disruptive in the mornings. Overall, it's a decent value for money given the convenience but has some room for improvement.
Rooms
7.0
The rooms were clean and comfortable, although they could have been a little cleaner. I found them to be bigger than I expected, which was a nice surprise.
Service
9.0
The staff were all kind and accommodating, making me feel welcome during my stay. Their friendliness really stood out.
Location
10.0
The location is very strategic, just opposite the Utsunomiya station, which made getting around super easy. There were also plenty of restaurants within walking distance.
Dining
8.0
The buffet breakfast is reasonably priced at 12 AUD and was quite good compared to what other Japanese business hotels offer, although I would have liked to see more western-style dishes.
Facilities
7.0
While I didn't use many facilities, the hotel seemed to have decent amenities for a business traveler.
Charles
United States of America,
August
2024
7.8/10
I had a pleasant stay at this hotel with extremely helpful staff and a good location close to transport options. The room was quite cozy and clean but on the smaller side. While the dining options were decent, I wished for more variety at breakfast. Overall, it offered great value for money with its proximity to key areas.
Rooms
7.0
The room was cozy and very clean, but it felt a bit cramped.
Service
9.0
The staff was incredibly friendly and spoke very good English, making my transport arrangements a breeze.
Location
10.0
The location was excellent, just a short walk to the train station and bus stop, making it convenient for exploring the area.
Dining
6.0
Breakfast was good compared to other business hotels, but I would have loved more options available.
Facilities
7.0
The hotel had nice amenities, but nothing particularly outstanding stood out during my stay.
Katie
United States of America,
August
2024
7.6/10
I had a pleasant stay at this hotel, which is conveniently located across the street from the train station with plenty of restaurants and shopping options nearby. The room was spacious and reasonably priced, and the staff was generally kind and helpful. However, the dining experience could have been better, as it leaned heavily toward Japanese cuisine without much variety. Overall, this hotel offers great value for money but has some room for improvement in dining options.
Rooms
8.0
The room was spacious and offered good value for the price.
Service
7.0
The staff was kind, and when I had a transportation issue, they quickly found someone who spoke very good English to assist me, which I appreciated.
Location
10.0
The hotel is excellently located just across the road from the JR Utsunomiya station, making it super convenient for getting around and exploring local points of interest.
Dining
6.0
The dining experience was tasty but might be less appealing for those looking for a wider range of international choices; it leaned more towards Japanese cuisine.
Facilities
7.0
The hotel had basic facilities, but nothing particularly stood out as luxurious.
Michael
United States of America,
July
2024
8.2/10
I had a pleasant stay at this hotel, thanks to its excellent location right across from the JR railway station and spacious rooms. The staff was incredibly helpful and friendly, which made my visit even more enjoyable. The dining options were decent, although a bit limited in variety. Overall, it’s good value for money, but I wish the Wi-Fi was included in the price.
Rooms
8.0
The room was among the largest I had in Japan, which was a nice surprise. It felt clean and comfortable, but it might be a bit small for someone seeking extra comfort.
Service
9.0
The staff was extremely helpful with any inquiries I had. They even found another colleague who spoke very good English to assist with my transport issues.
Location
10.0
The location is fantastic—just across the road from the JR railway station, making it very convenient to get around.
Dining
7.0
The dining experience was good but a bit biased toward Japanese cuisine. I enjoyed the buffet breakfast, but it could have featured a larger variety of options.
Facilities
7.0
The hotel had decent facilities, though nothing particularly luxurious stood out. Overall, it was satisfactory for my needs.
Richard
United States of America,
July
2024
7.6/10
I had a nice stay at this hotel which boasts a fantastic location just across from the train station, making it super convenient for getting around. The rooms were quite spacious and clean, though they had a lingering smell of stale smoke. The staff was friendly and polite, but the service could have been slightly better, especially with the language barrier. Overall, it offers good value for money, especially considering the proximity to various dining options nearby.
Rooms
7.0
The rooms were spacious and clean but had a slight smell of stale smoke.
Service
7.0
The staff was friendly and very polite, although their English wasn't fluent.
Location
10.0
The hotel has an excellent location, being just across the street from the train station with plenty of restaurants and pubs nearby.
Dining
7.0
The dining options were good but leaned more towards Japanese cuisine; I would have liked to see more Western-style dishes.
Facilities
7.0
The hotel had decent facilities, but nothing particularly luxurious or standout.
Mike
United States of America,
July
2024
7.6/10
I stayed at this hotel, and while I appreciated its cleanliness and the helpfulness of the staff, I found the noise levels from outside quite disruptive, especially in the early morning. The location is excellent, right across from the train station, which made traveling very easy. However, the room felt a bit cramped, and I could have used more coat hangers. Overall, it’s a decent option if convenience is what you're after.
Rooms
6.0
The room was clean but quite small, and there were only three coat hangers provided.
Service
8.0
The staff was generally polite and helpful, although there were some language barriers initially. Fortunately, another staff member who spoke good English assisted with our transport issues.
Location
10.0
The hotel is strategically located right across the street from the train station, which was incredibly convenient. There are plenty of restaurants and pubs in the vicinity.
Dining
7.0
The dining options were good, though they leaned heavily towards Japanese cuisine, which might not suit everyone.
Facilities
7.0
Facilities seemed adequate but nothing particularly stood out as luxurious or modern.
William
United States of America,
June
2024
7.6/10
I had a pretty good stay at this hotel, thanks to its great location right across from the train station and nearby restaurants. The rooms were spacious and offered great value for the price, though I found the amenities a bit lacking. The staff was friendly, but occasionally it was hard to get my requests understood. Overall, it was a decent experience, especially for the budget-friendly pricing.
Rooms
7.0
The rooms were spacious and offered good value, but I was surprised to find only one pillow, one robe, and one towel. Overall, it was a nice space, just a bit basic.
Service
7.0
The staff was friendly and eager to help, but sometimes it was a bit difficult to communicate my requests clearly.
Location
10.0
The location was fantastic, just across the street from the train station, making it super convenient for getting around. Plus, there were plenty of restaurants and pubs nearby to explore.
Dining
8.0
The dining options were good compared to most business hotels, with both Japanese and Western cuisine available. I really enjoyed the breakfast selection.
Facilities
6.0
The facilities were basic but clean, with the essentials covered. It would have been nice to have a few more amenities, but it was sufficient for my stay.
Rachel
United States of America,
June
2024
7.2/10
I had a pleasant stay at this hotel, thanks to its fantastic location right across from the train station and surrounded by plenty of dining options. The rooms were clean and had everything I needed, although they had a slight odor. The staff was friendly and helpful, which made my experience even better. However, the dining could use some improvement as the food was just okay, and the overall service could have been a bit quicker during busy hours.
Rooms
7.0
The rooms were clean and had everything I needed, but there was a slight smell.
Service
8.0
The staff was excellent, very polite, and understood English well; however, service could be improved during peak times.
Location
10.0
The hotel is wonderfully located right across the street from the train station, with lots of restaurants and pubs nearby.
Dining
5.0
The dining was just okay, the options were limited and lacked a bit in taste.
Facilities
6.0
Facilities were basic but okay for my needs, nothing particularly special.
Jeffrey
United States of America,
May
2024
8.2/10
I had a pleasant stay at this hotel, enjoying its strategic location near the train station and various shops. The rooms were comfortable and overall clean, although they could have been a tad tidier. The service was warm and welcoming, and while the dining options were decent, I felt more variety for breakfast would have been great. Overall, a good experience with some minor areas for improvement.
Rooms
8.0
The rooms were comfortable and clean; however, they could have been a little bit cleaner.
Service
9.0
Staff were generally polite and helpful, making my stay more enjoyable.
Location
10.0
The location is excellent, cross the road to the train station and step outside for the bus stop – super convenient!
Dining
7.0
The restaurant had a nice mix of Western and Japanese items in a buffet, but I wished there were more options for breakfast.
Facilities
7.0
The facilities were good overall, but nothing stood out as impressive.
Francis
United States of America,
May
2024
7.4/10
The hotel is conveniently located right across the street from the train station, making it super easy to get around. The rooms were quite spacious compared to others I’ve stayed at in Japan, but they might feel a bit tight for some. The service staff were friendly and quite helpful, although there were some language barriers. Overall, it's a good value for money, but it could use some improvements in certain areas.
Rooms
7.0
The rooms were among the largest I had during my travels in Japan, offering plenty of space, yet they might not be the best choice if you’re looking for extra comfort.
Service
7.0
The service was very pleasant. The staff were extremely helpful with my inquiries, although they were not fluent in English, which made communication a bit tricky at times.
Location
9.0
The location was great, just across the road from the JR railway station, which provided access to various choices of restaurants and made it easy to explore the area.
Dining
8.0
The dining was tasty and efficient, providing a good choice between Japanese and Western cuisine, but I would have liked to see more western-style dishes.
Facilities
6.0
Facilities were satisfactory; however, there could be more amenities offered for a more luxurious experience.
Albert
United States of America,
April
2024
8.0/10
The hotel has a fantastic location right in front of the Utsunomiya JR station, making it super convenient for getting around. The rooms were spacious and clean, which is always a plus. However, the service was a bit lacking as the staff had limited English skills. The dining options were decent, with a tasty breakfast, but it would be nice to see more variety.
Rooms
9.0
The room I stayed in was very spacious and clean, providing a comfortable experience.
Service
7.0
The staff were pleasant, though their English was not fluently spoken, which made communication a bit tricky.
Location
10.0
The hotel's location is excellent, just across the street from the train station, with plenty of restaurants and pubs nearby.
Dining
7.0
The breakfast was tasty and efficient, offering a good mix of Japanese and Western cuisine, but I would love to see more Western options added.
Facilities
7.0
The facilities were adequate for a business hotel; nothing luxurious, but everything was well maintained.
Great location
Limited English support
Floyd
United States of America,
April
2024
8.0/10
My stay at the hotel was overall quite pleasant, with a super convenient location just across from the train station and plenty of nearby restaurants. The room was clean, which I appreciated, but it felt a bit cramped for my taste. The staff were incredibly friendly and helpful, making the experience even better. However, I did notice a lingering smell of smoke in the room, which was disappointing. Overall, it's a good value for what you get, but there were some drawbacks.
Rooms
6.0
The room was clean but felt quite cramped and had a faint smell of stale smoke.
Service
9.0
The staff was incredibly polite and genuinely helpful during my stay.
Location
10.0
The location is fantastic, right in front of the train station and close to various restaurants and shops.
Dining
8.0
The dining experience was pleasant with a nice buffet featuring both Western and Japanese dishes, though I found it generally skewed toward Japanese cuisine.
Facilities
7.0
The facilities were decent, with everything you’d expect but nothing particularly standout.
Shawn
United States of America,
April
2024
8.2/10
The hotel is in an unbeatable location, right in front of the JR Utsunomiya station, making travel super convenient. My room was clean and cozy, which made for a comfortable stay. The breakfast buffet offered a decent variety, but I expected a bit more for the price. Overall, it’s a good value for money, especially with the helpful staff and nearby amenities.
Rooms
8.0
The room was very clean and cozy, equipped with two double beds, a desk, a sofa, and a table.
Service
9.0
The staff was incredibly friendly and spoke great English, helping us with transport issues to the train and bus station.
Location
10.0
The location couldn't be more perfect, being directly in front of the JR Utsunomiya station.
Dining
7.0
Breakfast had a good mix of Western and Japanese items in a buffet format, but it wasn't as extensive as I had hoped for the $12 AUD price.
Facilities
7.0
The hotel had the essentials, but there could be more amenities to enhance the experience.
Lisa
United States of America,
March
2024
8.2/10
I had a mixed experience at this hotel. The location is fantastic, right across the road from the station and close to restaurants, which made it super convenient. The staff was friendly and helpful, especially when I needed assistance with transport. However, the rooms could have been cleaner, and the noise from the street was a bit disruptive in the morning. Overall, I think the hotel provides good value for money, but there's definitely room for improvement.
Rooms
7.0
The rooms were a bit smaller than I prefer, and they could have been cleaned better, but they exceeded my expectations in size compared to what I imagined.
Service
9.0
The staff was really friendly and went out of their way to help me, even finding someone who spoke good English to assist with my transport issues.
Location
10.0
The location is very strategic, just across the road from the station and close to various restaurants. It made it easy for me to explore the area.
Dining
8.0
I enjoyed the buffet breakfast, which was good and reasonably priced compared to other business hotels I've stayed at.
Facilities
7.0
The facilities were decent, though nothing overly luxurious, meeting my basic needs.
William
United States of America,
March
2024
7.2/10
I had a pretty decent stay at this hotel. The location is excellent, right across from the train station, which made it super convenient for getting around. The rooms were a bit on the small side and could have used a better cleaning, but overall, they were comfortable enough. The staff was friendly and helped with everything I needed. However, I found the dining experience to be quite limited, which was a bit of a letdown. Overall, I think the value for money is reasonable given its location.
Rooms
7.0
I stayed in a small room with two double beds and it could have been a little cleaner, but it was comfortable enough.
Service
8.0
The staff was generally polite and very helpful, which made my stay enjoyable.
Location
10.0
The hotel has a fantastic location, just across the road from the train station and within walking distance of several restaurants and shops.
Dining
5.0
I found the dining options lacking, especially at breakfast where there weren't many choices.
Facilities
6.0
The hotel had basic facilities, but nothing that really stood out.
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